2-Year Warranty

Our 2 year bumper to bumper warranty brings peace of mind and confidence to your purchasing decision. For 2 years you receive all software updates, a yearly calibration of the DAQ cards and triaxial transducer. If at the end of 2 years you choose to renew your warranty for the next 2 years you will continue to receive all software updates, 2 yearly calibrations, and at the beginning of the renewal period usually when the 2nd year calibration is due, the hardware will be updated to the current configuration, with the newest computer, etc. So at each 2-year warranty renewal time you will be upgraded to what we are currently selling. The 2-year warranty cost is 20% of the original purchase price.

Example: what you would get out of a 10 year cost of ownership through the warranty process is: 10 years of life from your instrumentation, 10 years of software improvements and updates, 10 years of computer and hardware updates. Then at the end of 10 years, you don’t have a boat anchor, but the same unit as we are selling as new at a cost of purchasing a second unit.
The maintenance warranty reinstatement fee is 30% of the purchase price which then gives you all of the above for the next 2 years.